• All passes and associated items have been automatically updated for use in 2021. If you cannot keep your pass, we’re sorry to see you go this season but will be happy to assist you with refunding your order.  If you’ve received your passes already via mail, we’ll need to have those returned to us. Upon receipt of your unused pass wristbands and associated tickets/vouchers by mail or secure drop-off, we’ll process your refund, waiving typical service fees.   
  • We hope you’ll be back to join us for an amazing 2021 season with some exciting news to announce this summer and if so, we’ll honor your 2020 Splash Pass pricing for the 2021 season. Please note that promotional offers such as Bring-A-Friend tickets may change in type and quantity and will be applied based on 2021 promotional guidelines.  The up to $30 In-park Future Fun Bucks per pass and other multi-season validity offers will not apply to refunded and repurchased passes.
  • For assistance with this option, please contact Guest Service here.