Welcome to the 2025 Summer Season and to our Splash Pass Family!
This page is your resource for all things Splash Pass and where to find important pass holder updates. Whether this is your first summer as a passholder or your 46th, welcome and we can’t wait to help you create summer’s best memories!
The park offers Special Events and programming at various times throughout the season. Most Special Events (such as May 27th-May 29th and Back to Pool Days) are capacity limited, with a portion of the overall event capacity reserved specifically for Splash Pass guests. Splash Pass guests, depending on pass type and day of week validity, are welcome on a first-come, first-entry basis, until the Splash Pass capacity is reached. Additional events, such as the Drone Show and our Bow Wow Dog Beach Days are not eligible for complimentary Splash Pass entry. For more information, please visit our hours page or reach out to us.
Due to staff impacts from a school calendar change, the park will be operating on a modified schedule from Tuesday, May 27th through Thursday, May 29th. These three days will feature modified operating hours and attraction mix.
In your Splash Pass package, you’ll find your wristband(s) for your order.
If you have more than one wristband in your order, please look at the back of the band. Each band will have the first letter of the guests first name, followed by the first letter of the guests last name. For example, Winnie Hyland would have the initials of WH.
In the event of the same first initial for multiple guests, you’ll find the first and second letters of the first name, followed by the first initial of the last name.
Pass wristband are color coded:
- Value Splash Passes (Monday-Thursday) are green.
- Preferred Splash Passes are Purple.
- Elite Splash Passes are Orange.
- Lost or Forgotten Splash Pass Wristbands may be replaced at the main entry Guest Services for $5 (for the first replacement) and $15 for each additional replacement transaction. Once replaced, the original band will be disabled and cannot be used again if found. After pass replacement, our team will walk you to the turnstiles for biometric confirmation (must match the original pass). If biometric confirmations fails, a photo ID matching the passholder’s name and photo likeness is required.
- If you forget your Elite Splash Pass Souvenir Bottle (or if you a purchased a Souvenir Bottle with your Preferred Splash Pass), we are unable to provide complimentary soda during that visit.
- FlexPay Installment options are available for a limited time. FlexPay offers easy monthly payments for your Splash Pass purchase and begins in early fall.
- You will make a down payment on the date of purchase then and remaining payments monthly through the contract term (as noted during the purchase process). Your down payment will also include all taxes, service and delivery fees.
- FlexPay Installment options are available for ONLINE Preferred and Elite Splash Pass purchases only. The more months you purchase before park opening the more months you have to spread out payments!
- FlexPay contracts are non-refundable.
- Reoccurring payments will be reflected on your statement as “Water World-In Park”. If you purchased your online, your down payment will be reflected on your statement as “Water World-Online.”
- We may elect to post charges to your credit/debit card on dates which are later than specified above.
- You may pay off your amount due in its entirety at any time without penalty at the Main Entry Guest Services (during park operating hours) or by calling Guest Services at 303-427-7873 or open a support ticket here prior to May 23rd.
- In the event your payment fails on your scheduled payment date, we will try additional times. If payment is still unsuccessful all passes, tickets and items associated with the order will be blocked (and no park entry will be permitted) until you arrange for successful payment (please call or stop by Guest Services for assistance). We will generate an e-mail to you with failed payment and blocked pass updates. In the event your order is blocked due to unsuccessful payments, please communicate blocked pass/ticket status to all associated pass holders.
- If you selected the 20-Meal Pack Option when purchasing your Splash Pass (available for purchase until 6/15/2025 or while supplies last):
- 20 meals or snacks are automatically attached to your Splash Pass Band!
- Your wristbands must always be scanned at the entry turnstiles prior to redeeming a meal or snack.
- Meals are redeemable for the registered pass holder only, and the passholder MUST be present at time of meal ordering and band scanning.
- Meals are available at Creekside Cafe, Thunder Bay Food & Drink, Surf’s Up Food & Drink, Coconut Point Desserts, Cowabunga/Thunder Bay Dippin Dots and Cowabunga Pizza.
- You may select any one meal OR snack from the menu, indicated with the dining symbol. No substitutions please. If you have questions regarding eligible items, please ask a team member.
- Drinks are not included with 20-Meal Pack Redemption. Splash Pass guests with Souvenir Bottles (Included with Elite, optional purchase with Preferred Pass transactions), bring your Souvenir Bottle for free fills (one every 30-minutes).

- When paying with the funds stored on your Preferred or Elite Splash Pass Wristband, the assigned guest receives 20% discounts* on most food, merchandise, Personal Tube Rental & Tube Valet purchases in the season of issue. *Excludes sale or clearance items. Discounts are not currently available with Mobile Ordering. If you are staying in a cabana location, please order with your cabana host to receive your food discount.
- To pay with Splash Cash, simply tap your Splash Pass wristband! You may load funds onto your wristband at any Ticket Services, Guest Service, Food Service or merchandise location around the park.
- You can cash out available funds at Main Entry Guest Services at any time. Please be sure to use your band during the season it was issued only.
- Discounts are not available when paying with any other payment type than Splash Cash.
- Present your Splash Pass Wristband and matching biometric confirmation at the front entry turnstiles. Splash Passes may be used by the one-registered guest only.
- We’ll register your pass biometrics at the entry turnstile on your first park visit (each pass will be registered to one guest). On your first visit, be sure you match your pass bands to the proper guest (you’ll find the initials noted on the silver band snap).
- Simply tap the band to the turnstile reader
- Lay your right index flat (and relaxed) on the biometric reader as shown.
- Leave your finder on the reader until you see the green entry light. You are ready to go!
- One admission per day for the 2025 season (for registered pass holder only) and limited park re-entries per day (biometric confirmation required).
- In the event of failed biometric confirmation, guests (ages 16+), may be required to present a photo ID for park entry.
- Free Splash Pass Bring a Friend promotional tickets may be brought directly to the entire turnstiles! A Splash Pass holder from the transaction which is linked to the ticket must be present when Bring a Friend Tickets are redeemed. Elite Splash Pass Bring a Friend Free Tickets have Early Entry privileges.
- Selling or transferring of these free tickets is prohibited and may result in cancellation of the ticket and/or related Splash Pass without compensation. The number of tickets issued is dependent on promotional time periods and method of purchase. See ticket for expiration date. After printed expiration date passes, unused Bring a Friend tickets may be upgraded for $25.99+tax for park entry (available season of issue only and pass holder must be present).
Early Entry has been reimagined for our 2025 season!
The Water World main entrance opens at 9am and Early Entry guests receive immediate access to other areas of the park, as well as select attractions so you can get a jump start on your day.
Upon arrival, follow the signage for dedicated Early Entry security lanes and for Early Entry designated turnstiles open for a limited time. Once you are through the entry turnstiles, visit our 2 Early Entry access points and scan your Early Entry enabled ticket or Elite Splash Pass to access the Calypso Cove, Alpine Springs, and Thunder Bay areas of the park.
Early Entry Enabled Tickets Include:
- Elite Splash Passes
- Elite Splash Pass Free Ticket with Early Entry
- Elite Birthday Party Package
- Cabana Guests with optional Big Kahuna Upgrade
- Early Entry Add-On Upgrade (a limited number available per day, only available for purchase in person on visit day at Ticket Services). Not available on all operating days.
Each guest looking to utilize Early Entry must present a valid Early Entry Product at the entry point.
Select attractions at Alpine Springs will open for Early Entry between 9:15am-9:30am and may include up to THREE of the following: The Mile High Flyer, Roaring Forks, Centennial Basin, Revolution, Sunset Racer.
All other attractions open at 10am and other guests receive access to the entire park at 9:50am.
Only tickets or pass products with a valid Early Entry option may be used for Early Entry. Every guest, heights 40″+, must have a valid Early Entry ticket. For Big Kahuna Cabana Guests, Early Entry will be granted only up to the maximum stated cabana capacity. Elite Splash Pass holders must buy the discounted Bring a Buddy ticket at Water World for their guests to have Early Entry privileges (no other ticket type is valid for Early Entry). Attractions open during Early Entry are subject to change or delayed opening due to maintenance or other factors without compensation.
Please Note: Early Entry access is not available on special programming days, special events, or evening events. Times, locations, arrival process and attractions are subject to change without notice.

- One Elite Souvenir Bottle is included with each Elite Splash Pass purchased. To pick up your Elite Souvenir Bottle, our team will scan your Splash Pass wristband and provide your bottle at the following locations:
- Thunder Bay Guest Services, Island Breeze Gift Shop
- Cowabunga Pizza, Surf’s Up Foods, Thunder Bay Foods and Creekside Cafe
- You may fill your bottle at any food services location, once every 30-minutes. We have automated soda fill locations at Thunder Bay Foods, Surf’s Up Foods, Cowabunga Pizza, Creekside Cafe and Bermuda’s. These locations are open from 9:15am to closing. Simply scan the barcode on your cup to activate the soda machine to fill. You may ONLY fill your 2025 Water World Souvenir Cup (you are not permitted to scan and pour soda into other cup styles).
- You may fill your bottle with water at any automated soda location OR by using our filtered guest bottle-fill stations located throughout the park. We cannot fill with water within a food stand.
- Lost bottles may be replaced for $27.25 (includes tax) each by visiting Cowabunga Pizza, Surf’s Up Foods, Thunder Bay Foods or Creekside Cafe, while supplies last.