TranslateThe answers to many frequently asked questions can be found on our Know Before You Go page.
For additional questions, please see below. If you still don’t find what you’re looking for, please contact us.
We strongly encourage water-appropriate footwear, such as flip-flops or water shoes. Footwear is not permitted on certain attractions, as noted on attraction signage. Shoes may be left at shoe drops or the bottom of the attraction.
Proper swimming attire is required. Shirts may be worn on most attractions.
Water World is a family-friendly venue and we reserve the right to deny admission or remove any person wearing attire that is considered inappropriate or could detract from the experience of other guests (as determined by Mangement).
- Thong swimwear is not allowed.
- Any guest wearing clothing that is offensive, such as that with profanity, will be asked to change or leave the park.
- Cut-off shorts are accepted, as long as there are no rivets.
- Face masks may not be worn at any time.
Single riders may participate on many, but not all attractions. Please see attraction signage for details.
We offer a dedicated Single Rider Lane at Mile High Flyer. We will introduce one single rider per tube or attraction vehicle at a time and parties in the single rider lane will be separated to ride the attraction.
Yes! Please present today’s ticket stub (one for each guest) at the designated turnstiles to receive a handstamp. When you re-enter the park, proceed to the designated turnstiles and present both your valid ticket stub and re-entry stamp.
Yes, all guests are required to pay admission to get into the park. There is no way to separate or regulate those who are not using the attractions. Some chaperone allowances are made for special groups. Guest Services offers a 30 minute sneak-a-peak. See Guest Services for details.
Yes, we heat the water. Average water temperature is 77-80 degrees. This varies based on evening temperatures and current weather conditions.
No, but we do sell them in our gift shop. Average price is $25.
Yes, we have certified lifeguards on all of our attractions.
However, it is up to everyone to practice safe swimming practices! Parents, if your kids are in the water, you should be, too! We offer complimentary life jackets and puddle jumpers at any Guest Service or Personal Tube Rental location.
Water World’s 300+ lifeguards are certified by Ellis and Associates. For over thirty years, Jeff Ellis & Associates, Inc. has been the innovative aquatic industry leader, introducing comprehensive safety and lifeguard training programs, Aquatic Education and Safety and health products.
Water World is a big place, so it is important that families have a plan in case of separation.
- Before leaving the car, establish rules about holding hands or how far ahead or behind a child can walk.
- Establish a meeting point in case you somehow get separated. We suggest a landmark such at the Coconut Point Desserts lighthouse or the “Brown Bears” at our Alpine Springs area.
If a parent does become lost from their child, stop by any Guest Services location or contact any uniformed Team Member.
Yes, limited/basic WiFi access is available in select areas of the park. Service is available in all cabanas, around Cowabunga Beach, Thunder Bay and at Alpine Springs.
Each pregnancy is different and guidelines vary based on the guest’s physical condition and length of pregnancy.
We strongly urge all pregnant guests to consult their physician regarding appropriate activity. As with all guests, we suggest you both read all attraction signage and observe the attraction before deciding to ride.
Lower impact attractions include Lazy River and the Warming Pool. Family Tube attractions may also be appropriate but please observe the attraction and consult your physician before deciding to participate.
You can learn more about individual attractions on our Attractions page, or from our Guest Services team.
Yes! To visit a mid-day raincheck to a full-day ticket, please visit our Ticketing Services booths with your raincheck ticket. The current rate to upgrade this season (2024) is $25.99 + tax.
Credit cards and touchless payment options are accepted throughout the park, including ApplePay, GooglePlay, and Water World Splash Cash.
Many of our food service locations offer mobile ordering. Mobile Order QR codes are posted at participating locations; simply order your food from your phone in advance and pick-up!
Attractions can be closed or on a delayed opening due to maintenance or special event programming. Please see our Hours page for more information.