TranslateWater World reserves the right to deny admission to or remove any person wearing attire that is considered inappropriate for a family fun venue or attire that could detract from the experience of other Guests (as determined by Management). Guests are welcome to come dressed in costumes, however, we do not permit face masks to be worn at any time.
Proper swimming attire is required. Cutoff shorts are accepted, only if there are no rivets on the shorts. Thong swimwear is not allowed. Any guest wearing clothing that is offensive, such as clothing with profanity, will be asked to change, or leave the park.
Guests are encouraged to wear water-appropriate footwear (such as flip-flops or water-shoes) during their visit and while walking around the park. On some attractions (as noted on attraction signage and including all fiberglass riding surfaces), footwear is not permitted and may be left at shoe drops or the bottom of the attraction. Swim shirts or t-shirts may be worn on most attractions.
Single riders may participate on many, but not all attractions. Please see attraction signage for details.
We offer a dedicated Single Rider Lane at Mile High Flyer. We will introduce one single rider per tube or attraction vehicle at a time and parties in the single rider lane will be separated to ride the attraction.
Yes, swim diapers are required for diaper dependent guests. Swim diapers may be purchased at the gift shop for a minimal fee (less than $3).
Guests are welcome to bring picnic lunches or purchase food in park (we offer a wide variety of tasty meals and treats)!
For your safety, to expedite arrival & to enhance security screening:
(1) Keep your ice bagged until after bag check. Options include keeping your bulk ice in its packaging (until after Bag Check), placing your ice in bags (such as Ziploc or similar) or using cold packs. For your safety, our Team Members must be able to clearly see all items inside of, and to the bottom of your cooler. If you have loose ice in your cooler, please consult a Water World Team member.
(2) Check your Cooler Size! Cooler sizes are limited and must fit within our front gate cooler sizer units (including wheels and collapsible handles). Coolers that do not meet these guidelines must be returned to your vehicle (Park Re-Entry available).
- Vertical shaped coolers must be no larger than 17″ wide x 24″ tall x 17″ deep
- Horizontal shaped coolers must be no larger than 24″ wide x 17″ tall x 14″ deep
(3) Have all bags open & ready for inspection upon entry, use links below for more information!
Water World is a smoke-free environment and smoking or vaping is permitted in designated areas only. Designated smoking locations are located inside the park near The Lodge (at the Alpine Springs), near the entry to Voyage to the Center of the Earth (by Thunder Bay), near the top of Tortuga Run (at Calypso Cove) and directly outside of our entry plaza. For the location outside our entry plaza, guests will need to present today’s ticket stub and obtain a re-entry hand stamp at the designated turnstile.
Medical marijuana is not permitted inside the park.
Water World does hereby prohibit the possession, consumption, use, display, transfer, distribution, sale, transportation, or growing of marijuana on or in any and all real property and facilities which it owns or operates.
Yes! Please present today’s ticket stub (one for each guest) at the designated turnstiles to receive a handstamp. When you re-enter the park, proceed to the designated turnstiles and present both your valid ticket stub and re-entry stamp.
Yes, all guests are required to pay admission to get into the park. There is no way to separate or regulate those who are not using the attractions. Some chaperone allowances are made for special groups. Guest Services offers a 30 minute sneak-a-peak. See Guest Services for details.
No. NEVER purchase tickets from Craigslist, street vendors or any unauthorized source. If a ticket price or offer seems to good to be true, it probably is and that ticket likely won’t work for park entry. Please note that unauthorized or unlawful resale or attempted resale of any ticket will result in seizure and cancellation without compensation. This includes complimentary tickets. If you purchase a ticket from an unauthorized source, that ticket will not be honored nor will any refunds or compensation be provided to you. If using a Print at Home ticket, you will be required to present the credit card used for the purchase at the entry turnstiles up entry. Want to be sure your ticket is valid? Purchase your tickets ONLY from the Water World Ticket Windows, official Water World websites or our offical partners.
In addition to food purchases, we recommend that you rent a locker for your valuables (and keep the key or wristband with you). We also offer optional Personal Tube Rentals and our Tube Valet Service. Please click here for more information.
Please click here for additional information.
Yes, we heat the water. Average water temperature is 77-80 degrees. This varies based on evening temperatures and current weather conditions.
No, but we do sell them in our gift shop. Average price is $25.
Yes. We have certified lifeguards on all of our attractions. Water World’s 300+ lifeguards are certified by Ellis and Associates. For over thirty years, Jeff Ellis & Associates, Inc. has been the innovative aquatic industry leader, introducing comprehensive safety and lifeguard training programs, Aquatic Education and Safety and health products.
It’s up to everyone to practice safe swimming practices! Parents, if your kiddos are in the water, you should be to! For weak or non-swimmers, we offer complimentary life jackets and puddle jumpers at any Guest Service or Personal Tube Exchange location!
Yes.
As an outdoor park, there may be days when we do not open due to inclement weather. These decisions are made by 9am and the website is updated accordingly. We consider guest comfort and safety, temperature at park opening, forecasted high temperatures, cloud cover, wind, and precipitation.
We will close attractions when unsafe conditions are present. These decisions are made by management in conjunction with our weather service, and we will attempt to re-open it is safe to do so.
If attractions are closed for more than 60 minutes due to unsafe weather conditions, guests on property will receive a full-day or mid-day raincheck ticket.
- Mid-day tickets are issued for closures after 1:45pm and are valid for entry beginning at 1:45pm on a different day.
- To receive your raincheck ticket, you must present your ticket or birthday wristband at the Ticket Services booths before leaving the park. Cabana guests will receive rainchecks from their cabana host.
No refunds will be issued, regardless of time spent in park. Refunds and rainchecks are not issued for incidental expenses such as Personal Tube Rental, Tube Valet, Meal Plans, etc.
Certain tickets, such as Tots and others marked “no raincheck issued on this ticket” do not quality for rainchecks.
We know when visiting with small children, you might be concerned about getting separated during the excitement of your visit. Before leaving the car, establish rules about holding hands or how far ahead or behind a child can walk. Discuss how to find each other if you somehow get separated. We suggest meeting at a landmark such at the Light House or the “Brown Bears” at our Alpine Springs area. Our uniformed team members and Guest Services are always happy to assist as well!
Yes, limited/basic WiFi access is available in select areas of the park. Service is available in all cabanas, around Cowabunga Beach, Thunder Bay and at Alpine Springs.
Each pregnancy is different and guidelines vary based on the guest’s physical condition and length of pregnancy. We strongly urge all pregnant guests to consult their physician regarding appropriate activity. As with all guests, we suggest you both read all attraction signage and observe the attraction before deciding to ride. Lower impact attractions include Lazy River and the Warming Pool. Our Family Tube attractions may also be appropriate but again, please observe the attraction and consult your physician before deciding to participate. Guest Services is happy to assist you with attraction descriptions.
Yes! To visit a mid-day raincheck to a full-day ticket, please visit our Ticketing Services booths with your raincheck ticket. The current rate to upgrade this season (2024) is $25.99 + tax.
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- Use the contact us link below and we’ll get back with you as quickly as possible. Please allow up to 1 business day (2 on weekends) for us to reach back out!