Welcome to our guests with special needs!

Would you like assistance in planning your visit? Please call Guest Services at 303-650-7522 and our leadership team will be happy to assist you!

  • Reach Guest Services by phone at 303-650-7522
  • Email us by clicking here
  • Visit us in person at any Guest Service Location

General Information:

  • Water World is a participatory water park with physically demanding activities where you control your own ride experience. Guests should assess their physical capabilities and swimming skills prior to participating. Always observe the attraction and read all signage before deciding to ride.
  • Guests should always observe the attraction before choosing to ride. Guest who are pregnant or have physical ailments should consult their medical provider before riding. Guests over 250 lbs. may experience abnormal exposure to discomfort or injury. Guests must be able to be safely seated in the attraction tube/vehicle.
  • A limited number of park-friendly wheelchair rentals are available for $15 each. Please contact Guest Services for rental or if you would like to make an advance reservation.

Park Amenities

Restrooms and Changing:

  • Private family/group restrooms (including showers and changing areas) are located at Cowabunga Beach First Aid, Thunder Bay (next to Aokee’s) and the Alpine Springs areas of the park.
  • Accessible restrooms and showers are located at the Bath House, Thunder Bay, The Lodge, Alpine Springs, Bayside BBQ (restrooms only) and River Country (restrooms only).

Parking, Food Service, Picnic Shelters:

  • Disabled parking is located adjacent to our entry plaza (requires state-issued placard/license plate).
  • Zero-step picnic shelters are available at Cowabunga Beach, Thunder Bay, Alpine Springs and behind Bayside BBQ. A limited number of accessible picnic tables are located throughout the park. Shaded areas are available throughout the park.
  • Wheelchair access is available at most food service stands. For those which may have limited access please let our team member know at the exit and we will be glad to serve you. Disabled access to Bayside BBQ is available via Lost River of the Pharaoh’s entry (follow signs).
  • North Shore, Sunset Beach, Bayview and Thunder Bay rental cabanas offer no-step access. One Basecamp cabana offers ramped, no step access. If considering booking a Basecamp Cabana, please call Guest Services for assistance and to verify availability.
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